Privacy Policy
Overview
At Funeral Directors Life Insurance Company, we understand that privacy is an important issue for visitors to the FDLIC website (www.funeraldirectorslife.com). The following information is designed to help visitors understand what information we gather from our site, and how we handle the information once we gather it.
Personal Information Collected on this Website
Funeral Directors Life Insurance Company (FDLIC) collects personal information that site visitors provide when they complete any online form, application, or survey. Information provided in a request for service or information is forwarded to the FDLIC affiliate or agent that will respond to the request. If site visitors express interest in an appointment with an FDLIC representative, the information they provide online is forwarded to an FDLIC representative in the area in which the site visitor lives. FDLIC may contact visitors who have submitted a request for additional information about the request. FDLIC may use information submitted in one of our online forms to ask site visitors to complete a voluntary customer satisfaction survey. In order to understand consumer preferences, FDLIC may combine survey response information with information about customers who recently purchased products. FDLIC will only use the information collected for the conduct of its own business and will not disclose or sell visitors’ or customers’ personal information to non-affiliate companies without your consent.
Site Visitorship Data Collected on this Website
FDLIC uses aggregated site visitorship data to improve the content and services offered to its site visitors. FDLIC reports site visitorship data on an aggregate, anonymous basis, which means no personal information is associated with it. This data can include: how many people visit our site; the pages they visit; how long they stay on our site; and the domain name of the site visitors are connecting from (aol.com for example).
FDLIC’s Use of Cookies
‘Cookies’ are small text files that a website transfers to a site visitor’s hard disk or browser for added functionality, or for tracking website usage. In addition to allowing us to monitor site usage, cookies allow us to personalize your experience on our website and to assist you in using our services. We do not use cookies to gather personal information like a person’s name or e-mail address. In order to measure the effectiveness of our online presence, FDLIC uses cookies to identify repeat visitors to our website, to determine the path visitors take on our site, and to identify visitors who came to FDLIC as the result of a link on a third-party website. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis. FDLIC’s cookies do not give us access to any information stored on your computer. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. Please note that if you reject cookies, you may not be able to fully use all the functions on our site.
Service Partners
FDLIC may disclose information about you to our Service Partners. For purposes of this Privacy Policy, “Service Partner” means any person or entity to which our website links to or which provide related services, including funeral homes and other service providers. Any information relating to you that we provide to our Service Partners will be treated by those Service Partners in accordance with the terms of the Privacy Policies posted on their sites and any applicable confidentiality agreements that may exist.
Affiliates
FDLIC may disclose information about you to our affiliates. For the purposes of this Privacy Policy, “affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with FDLIC, whether by ownership or otherwise. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.
Phishing
FDLIC does not and will not, at any time, request your credit card information, your username, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. Identify theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is our priority.
Security
When visitors submit information using one of our online forms, FDLIC uses SSL (Secure Socket Layer) encryption technology to protect the information they submit. This technology protects visitors from having their information intercepted by anyone other than FDLIC while it is being transmitted. FDLIC works hard to ensure that our systems are secure and that they meet industry standards. Where appropriate, we employ firewalls, encryption technology, user authentication systems (e.g., user names and passwords) and access control mechanisms to control access to systems and data. In the event we share information with affiliates, or service providers, we will use appropriate measures to protect the security of such information, including confidentiality agreements.
Hyperlinks
This website contains hyperlinks or ‘links’ to other sites, and other sites may ‘link’ to this site. Websites linking to and from this site may have different privacy practices from the ones described here for www.funeraldirectorslife.com. Visitors to our site should read the privacy statements of other websites they visit. This privacy statement applies solely to information collected by this website.
Changes to FDLIC’s Internet Privacy Policy
FDLIC may, from time to time, make changes to this policy. We recommend that visitors to this site re-visit this privacy policy on occasion to learn of new privacy practices and changes to our policy.
How to Get in Touch with FDLIC about this Privacy Policy
It’s important to us at FDLIC to hear what visitors have to say about our services, and our policies. If site visitors have any questions, concerns, or complaints about this Privacy Policy, or want to let us know what they think about any of our online products and services, they can use our ‘Contact Us’ form accessible from every page on this site, or they can send an email directly to our Webmaster by writing to [email protected].