Out with the Old, In with the NEW! Email to Replace Faxes in Claims Dept.
Thursday, May 26, 2011
FDLIC is in the process of moving toward using email communications rather than faxes for processing claims. In the next 12 months, we will be attempting to transition our firms with email capabilities from faxes to the new email initiative. Overall, email is a better and more dependable technology. We encourage you to get on board during this transition period!
There are many benefits to using email:
- We will have the ability to notify you immediately that the claim or other information has been received and will be processed shortly.
- The email process will be just like scanning your obituary pictures to send to the newspaper. Scan the document and send.
- We have an email address that goes directly to everyone in our department, minimizing the risk of the information getting lost or never getting to the right person.
- It will also provide a quick form of communication between us and your funeral home if you have any questions regarding the claim.
Our email address is claims@dig-inc.net
If you have any questions, need help setting up a funeral home email address, or need any further assistance, please call us at (800)692-2808 or email us at claims@dig-inc.net, and we will be glad to assist you!