As small business owners, we at Legacy look to FDLIC as a partner in a lot of ways. We receive assistance with marketing materials, mailings, brochures, and our internal newsletters, which help us stay connected to each other as a company. With Directors Choice, we are also able to create cash flow and focus on service to families instead of dealing with third party insurance companies. We are very appreciative of the great services that FDLIC and Kris Seale have created for us as funeral home owners that help us control costs and simplify our lives.
Michael L. Soper
Legacy Funeral Group, Houston, TX
I greatly value the long term relationship we have established with FDLIC. Their compassionate and dedicated customer service representatives care for our families as if they were their own. I can trust them to provide insightful knowledgeable advice with respect to our preneed program. And with FDLIC, we know we can sleep comfortably knowing they will deliver on their promises. Every funeral service professional should spend a few minutes with them to see what makes them so special.
Bill McReavy, Jr.
Washburn-McReavy Funeral Chapels, Minneapolis, MN
When we visited Funeral Directors Life Insurance in Abilene, everyone that we interacted with offered that wonderful Southern hospitality and gave us all the information we needed about the company to make an informed decision. They even allowed us to meet those individuals that would be working with us on a daily basis in new business processing, policy servicing, claims & marketing. All the promises that were made that day have been delivered. I would give the customer service that my department as well as our customers have received a 5-star rating. It is my belief that any funeral home would have a hard time finding a company that can deliver on their promises and offer the excellent customer service and marketing support that we have received from Funeral Directors Life Insurance Company.
Skip Phelps
Gwen Mooney Funeral Home, Cincinnati, OH
The customer service at FDLIC is outstanding. They are easy to work with, and it's nice to make a call, and get a person to talk to on the phone. It's nice to just know that there's a real person there who can answer any questions.
Eric Basler
Basler Funeral Home, Ste. Genevieve, MO
FDLIC's marketing team has been a great help in increasing our preneed. We are novices in the world of preneed, and they have helped us learn more about direct mail to promote our open house, seminars, focus groups and community outreach. FDLIC has done a great job of providing new tools to help us succeed. The focus groups have especially been good for us because we are newer to the community and in need of ways to increase the number of people who visit our funeral home. We've been able to meet new people and establish new relationships, and when our focus groups leave our funeral home, they feel they know us as a friend, and we have become 'their' funeral home.
Tim Hoff
Hoff Funeral and Cremation Service, Goodview, MN