Funeral Directors Life was founded in 1981 by a group of funeral directors who wanted to provide the best possible service to their families, including safe and secure options for their prepaid funerals. Since that time, Funeral Directors Life has grown to be one of the leading preneed providers in the nation. We attribute our success to a simple philosophy that we have followed since the beginning, "To Be the Best, Most-Respected Provider of Service to the Funeral Industry." In order to carry out our mission, we have developed 5 Strategic Objectives which make up our business philosophy and guide our day to day actions and decisions.
We are continually looking for ways to grow as a company. Growth is a sign of health, vitality, and life. We define healthy company growth in many ways: we grow in our financial stability, in the territory we serve, and in the quality of services and support we offer, just to name a few.
Since our inception in 1981, we have seen steady growth in our Total Assets and in our Capital & Surplus, with a very healthy ratio of Capital & Surplus to Assets of 8-10%.Financials
Over the years, Funeral Directors Life has developed a full range of services to meet the needs of our funeral home customers.All Services
Funeral Directors Life has seen growth both through state expansion as well as in the development of existing markets.
The corporate culture at Funeral Directors Life is characterized by a genuine appreciation for one another, friendliness and respect for co-workers, and a sense of mission in the work we do for policyholders and clients.
Funeral Directors Life strives to create a corporate culture that is inspirational, motivational, and positive—what we would call a great place to work! We believe that if we take good care of our employees, our employees will take good care of our customers.
One of the best aspects of being a part of Funeral Directors Life is the strong spirit of volunteerism among the employees of the Company. Employees give of their time and money to participate in great causes such as Meals on Wheels, the American Heart Association, the Alzheimer's Association, and the American Cancer Society, to name a few.
Our Helpers of People program also gives employees and client funeral homes the chance to make a difference in the lives of others through the Helpers of People Charitable Contributions Matching Program. This program matches charitable contributions to approved non-profit organizations that are notably "helpers of people." Through this program, employees and client funeral homes are able to double their donation dollars and do more good in the communities they live in and serve.
To be the leading provider of service to the funeral industry is admittedly a lofty goal. We may not be #1 in sales or have more assets than anyone in our industry; but these are not our goals as a company, after all.
Guided by Christian principles of service, integrity, and respect.
Maintain conservative financial investments and a strong and stable financial position to protect those who place their trust in us.
Offer excellent customer service. During business hours, phones are answered by a real person who really cares.
Develop leading-edge technology solutions that make life easier for our clients, sales professionals, policyholders, and employees.
Offer services that grow our clients' businesses, increase their cash flow and revenue, and help them achieve their goals.
Anticipate the needs of our clients, sales professionals, and policyholders.
Lead by example; we treat our employees the way we want our clients and policyholders to be treated - with excellence.
As a company, we are constantly searching for new and better ways to improve our service to customers. Every decision we make, every service we offer, every phone call we answer is weighed against the question: Are we being the leading provider of service in this moment? Are we doing the best, most-respected thing? Such questions have an effect on all we do, from the day-to-day decisions to the weightier matters that affect the thousands of people who depend on us. In the end, it comes down to one word: Trust.
Maintaining good financial results is one of the primary ways we serve our clients and policyholders. If an insurance company is not financially sound, it is their customers and policyholders who suffer. Good financial results point to the continued, long-term success of the company and our ability to remain strong as we consistently meet our obligations at claim time.Financials
By fulfilling our 5 Strategic Objectives, Funeral Directors Life is able to achieve our primary mission, which is to serve our clients as the best, most-respected provider of service to the funeral industry.